Cloud Hosted PBX

Moving to our hosted PBX can instantly start saving you money, increase employee productivity, and improve customer service. With our hosted pbx, you instantly gain access to the most advanced features available and you are guaranteed that you will never have to worry about technology obsolescence or paying for upgrade in the future.

Experience the power of a cloud-based PBX phone system

Richmond Telecom’s Cloud Hosted PBX offers unparalleled flexibility, scalability, and advanced features to transform your business communication. Enjoy crystal-clear calls, robust call management, and seamless integration with your existing systems.

Enhanced Productivity

Streamline operations and improve employee collaboration with advanced features like call forwarding, voicemail-to-email, and auto-attendants.

Advanced Features

Take advantage of call recording, call analytics, and integration with other business applications.

Cost Savings

Reduce phone system expenses by eliminating the need for on-premise hardware and maintenance.

25+

Years of Experience

Boost Collaboration & Productivity

Ready to upgrade your business communication with Richmond Telecom’s Cloud Hosted PBX Phone System?

Need more help?

(804) 964-1700

All The Basic Features You Expect

Our cloud-based PBX system is easy to set up and manage. Our experts will guide you through the process, ensuring a smooth transition to your new phone system.

Local, long distance and international calling
Keep Your Existing Telephone Numbers
Automated Attendant
Customized Music-On-Hold
Extensions or DIDs on a per-user basis
Employee Directory
VoiceMail
Message Waiting Lights
Do Not Disturb
Ring Groups
Conferencing

features

Advanced and Powerful Features To Drive Your Business

Auto-attendants

Improve customer experience with an automated system that directs calls to the right department or individual.

Call Forwarding

Seamlessly redirect calls to different phones or devices.

Voicemail-to-Email

Convert voicemails into email attachments for easy access.

Call Recording

Monitor calls for quality assurance and compliance purposes.

Call Analytics

Gain insights into call performance with detailed analytics and reporting.

CRM Integration

Seamlessly integrate with your Customer Relationship Management (CRM) software to streamline operations.

Call Routing to Mobile Phone

Stay reachable to clients, colleagues, and partners no matter where you are.

Voicemail Transcription

Enjoy high-quality transcriptions with advanced speech recognition technology, ensuring accuracy and clarity.

Business SMS

Message colleagues, clients, and departments with a business identity—even from personal devices.

Upgrade Your Calls! This Deal Won’t Last Long

Business Phone Promotion

Stop struggling with noisy calls and clunky phone systems.Richmond Telecom is here to revolutionize your business communications with our limited-time offer: a Yealink T54W Business Phone included with new qualifying service plans!

Streamlining Success

Our Proven Process

At Richmond Telecom, we understand that choosing the right communication solution is crucial for your business. That’s why we’ve developed a streamlined process to ensure a smooth and successful experience:

Step

1

Consultation & Needs Assessment

Our specialists will work closely with you to understand your specific communication needs, company size, and budget.

Step

2

Customized Solutions

Based on your unique needs, we'll recommend a tailored solution that perfectly integrates with your existing infrastructure.

Step

3

Seamless Implementation

Our experienced technicians will handle the entire installation and configuration process, minimizing disruption to your workflow.

Step

4

Ongoing Support & Maintenance

Our dedicated support team is always here to assist you with any questions or technical issues.

Needs Analysis

Get a Free Quote

For a Free Quote and Needs Analysis simply complete the form below and a knowledgeable telephone system specialist will contact you momentarily.

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Additional Information

Testimonials

What they say about us

If you’re considering upgrading your business phone system or switching to a new one, you’re probably wondering what Richmond Telecom offers that’s different from our competitors. We are the best option for telecommunications services in the Central Virginia area and offer several unique services to our customers. Our philosophy is to provide each customer with individualized services targeted for their specific needs.

Not Just Any Telecom Company. We’re Richmond Telecom.

No matter your industry, we provide Richmond trusted cloud based business phone solutions that exceed your expectations.

Have a question? Talk to an Expert

(804) 964-1700

(804) 527-5270

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