Reviews

My company recently replaced our office phones and I met Tim and Richmond Telecom through several business clients. The process was easy, not pushy and priced affordably within our budget. Plus, Richmond Telecom took the time to help set up a bunch of extras -going above and beyond. I highly recommend them if your office is in need of new technology.

Effective communication with our patients is crucial to the success of our practice. Therefore, when we set about selecting a new telephone system for our office, we wanted a system that offered features that would increase the productivity of our office staff and the flexibility to interface with our mobile phones so that we could be in contact with our patients any time of day. But just as important, we wanted a vendor that would take the time to understand our specific needs and recommend a solution to achieve the goals we had established. Richmond Telecom set themselves apart with their consultative approach and the expertise to recommend the right system, designed and programmed specifically to meet our needs.

I just wanted to take a minute to thank you for the outstanding service we received from your team. Of course, I was out of town on business when our voicemail system decided to crash, but I found out that I couldn’t have been in better hands. Dan stepped in immediately and worked late into the night to make sure we were up and running for the next day. I was even told that a young lady from your office came here after 9 pm and re-recorded all of our system greetings. It just doesn’t get any better than that!

Richmond Telecom is as knowledgeable and honest a business partner as I have known during the past 20 years. Richmond Telecom’s staff has enabled our 150 employees to serve our customers better by coming up with creative, cost-effective, efficient solutions for all of our communications needs.

Whenever I need an answer to a voice or data communications question, I call Richmond Telecom. They’ve never failed to come up with the right solution. But beyond Richmond Telecoms’ knowledge and up-to-date expertise is their ethical way of doing business. It’s a pleasure working with someone with great integrity to go along with great ability.

The service was so fast that it made our heads spin, they were nice and welcoming and fixed the problems we were having in just one day. I give Richmond telecom 10 Stars.

My company recently replaced our office phones and I met Tim and Richmond Telecom through several business clients. The process was easy, not pushy and priced affordably within our budget. Plus, Richmond Telecom took the time to help set up a bunch of extras -going above and beyond. I highly recommend them if your office is in need of new technology.

Tim and his team at Richmond Telecom are amazing to work with. They made our office move and purchase of new phones and phone system such an easy process. I highly recommend them and their services!

Tim, Dan, and the rest of the team at Richmond Telecom are awesome to work with. Our installation went very well. Any questions we have had have been answered quickly. I would highly recommend Richmond Telecom for all your telecommunications needs.

Tim at Richmond Telecom has been a valuable asset to me and my group for years. He is very knowledgeable, attentive, and always helps get the right solution in place!

My company has worked with Richmond Telecom for over 10 years and there is no better Telecom provider in RVA.

Tim and his team are top notch. They understand our business needs and provide solutions that are scaled for us.

The best small business phone system ever! Cancels out background noise so my clients do not hear my pets. Richmond Telecom's customer service was amazing and helped every step of the way setting up my new phone system. I would highly recommend!