VoIP

Does your company use a traditional public switched telephone network? PSTN is the old way companies made phone calls or sent messages to colleagues or clients. While it’s reliable, it’s also expensive to maintain and often limits companies if they want to expand beyond their geographic areas.

Experience the power of cloud-based phone systems.

Richmond Telecom’s Cloud Hosted VoIP solution delivers exceptional communication capabilities without the complexities of on-premise systems. Enjoy crystal-clear calls, advanced features, and unmatched flexibility, all backed by our expert support.

Improved Productivity

Streamline communication and collaboration with intuitive tools.

Enhanced Customer Experience

Provide superior customer service with advanced call handling features.

Cost Savings

Reduce phone bills and eliminate the need for on-site equipment.

25+

Years of Experience

Boost Collaboration & Productivity

Discover how our advanced technology can transform your communication and elevate your meetings.

Need more help?

(804) 964-1700

Why Choose Our Cloud Hosted VoIP?

Richmond Cloud Hosted VoIP offers advanced voice solutions designed to meet the dynamic needs of modern businesses. Experience unparalleled clarity, flexibility, and cost savings with our state-of-the-art VoIP services.

Scalability

Easily adapt to your business's changing needs, whether you're a growing startup or a well-established enterprise.

Cost-Effective

Reduce upfront costs and ongoing maintenance expenses associated with traditional phone systems.

Flexibility

Work from anywhere with our mobile app and seamless integration with your devices.

Reliability

Benefit from our robust network infrastructure and advanced redundancy for uninterrupted service.

Advanced Features

Take advantage of features like call forwarding, voicemail-to-email, auto-attendants, and more.

features

Advanced and Powerful Features To Drive Your Business

Auto-attendants

Improve customer experience with an automated system that directs calls to the right department or individual.

Call Forwarding

Seamlessly redirect calls to different phones or devices.

Voicemail-to-Email

Convert voicemails into email attachments for easy access.

Call Recording

Monitor calls for quality assurance and compliance purposes.

Call Analytics

Gain insights into call performance with detailed analytics and reporting.

CRM Integration

Seamlessly integrate with your Customer Relationship Management (CRM) software to streamline operations.

Call Routing to Mobile Phone

Stay reachable to clients, colleagues, and partners no matter where you are.

Voicemail Transcription

Enjoy high-quality transcriptions with advanced speech recognition technology, ensuring accuracy and clarity.

Business SMS

Message colleagues, clients, and departments with a business identity—even from personal devices.

All The Basic Features You Expect

Our cloud-based PBX system is easy to set up and manage. Our experts will guide you through the process, ensuring a smooth transition to your new phone system.

Local, long distance and international calling
Keep Your Existing Telephone Numbers
Automated Attendant
Customized Music-On-Hold
Extensions or DIDs on a per-user basis
Employee Directory
VoiceMail
Message Waiting Lights
Do Not Disturb
Ring Groups
Conferencing

Upgrade Your Calls! This Deal Won’t Last Long

Business Phone Promotion

Stop struggling with noisy calls and clunky phone systems.Richmond Telecom is here to revolutionize your business communications with our limited-time offer: a Yealink T54W Business Phone included with new qualifying service plans!

Streamlining Success

Our Proven Process

At Richmond Telecom, we understand that choosing the right communication solution is crucial for your business. That’s why we’ve developed a streamlined process to ensure a smooth and successful experience:

Step

1

Consultation & Needs Assessment

Our specialists will work closely with you to understand your specific communication needs, company size, and budget.

Step

2

Customized Solutions

Based on your unique needs, we'll recommend a tailored solution that perfectly integrates with your existing infrastructure.

Step

3

Seamless Implementation

Our experienced technicians will handle the entire installation and configuration process, minimizing disruption to your workflow.

Step

4

Ongoing Support & Maintenance

Our dedicated support team is always here to assist you with any questions or technical issues.

Needs Analysis

Get a Free Quote

For a Free Quote and Needs Analysis simply complete the form below and a knowledgeable telephone system specialist will contact you momentarily.

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Additional Information

Testimonials

What they say about us

If you’re considering upgrading your business phone system or switching to a new one, you’re probably wondering what Richmond Telecom offers that’s different from our competitors. We are the best option for telecommunications services in the Central Virginia area and offer several unique services to our customers. Our philosophy is to provide each customer with individualized services targeted for their specific needs.

Not Just Any Telecom Company. We’re Richmond Telecom.

No matter your industry, we provide Richmond trusted cloud based business phone solutions that exceed your expectations.

Have a question? Talk to an Expert

(804) 964-1700

(804) 527-5270

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